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Parties:
Pentire Holidays the "Agents", act only as Agents for the owners
of the property, "the Owners".
Clients applying to book a property are referred to as "The
Tenants".
The names of all those who will be occupying the property during
the period of booking must be specified on the "Booking Form".
Any contract is between the Tenants and the Owners, who are
responsible for providing the property to the Tenant in the
appropriate condition.
The names and addresses of the Owners can be provided on
request.
The Agents act only as agents for the Owners and are not
Principals.
Payments:
If a booking is made six weeks or more before the tenancy is
due to start it must be accompanied by a deposit of one
third of the rent.
If a booking is made less than six weeks before the start of the
holiday, the full rent must be
paid at the time of booking.
Rental rates quoted, are for 4 people using 2 bedrooms.
A sofa bed is available for 2 additional guests at an additional cost.
Once the booking is accepted in writing by the Agents, the
Tenants are liable for the balance of the payment of rent, plus a
returnable 100.00 GBP 'Good Housekeeping' bond, six weeks before
the start of the tenancy. The deposit is non-refundable and all
prices quoted include VAT. Payment may be made by cards, cheque, postal
order or BACS.
Any charges raised against the Agents by their bank for handling
any form of payment, or charges for dishonoured cheques, or
charges for overseas transfers, will be passed onto the Tenants
who are liable to reimburse the Agents within 7 days of
notification.
Amendments:
Alterations to confirmed bookings will be subject to a £25.00
administration charge.
Pentire Holidays
DO NOT provide
Holiday Insurance Cover.
Cancellation:
If cancellation of booking is made six weeks or more before the
tenancy is due to start, the balance will not be charged.
If cancellation is made less than six weeks before the start of
the holiday, the balance is payable in full.
Arrival & Departure
Times:
Bookings commence at 3.00 pm unless otherwise notified, on the
first day of your holiday and end at 10.00am on the day of
departure.
Pets:
If we have agreed that you can bring a pet, they must be well
behaved and kept under control at all times, are not allowed in
bedrooms and must not be left unaccompanied in the property.
Also, please bring your dogs own bedding. There is a
charge for bringing a pet.
Linen:
Bed Linen is included in the price, and all beds will be made up
on arrival.
Towels (not beach towels) are included in the apartment.
The sofa bed is available for 2 additional guests,at an additional cost.
Fuel costs:
All gas and electricity costs are included in the booking price.
Smoking:
No smoking is allowed in the building. No candles of any kind,
to be used.
Parking:
Parking instructions must be adhered to. Any vehicle and
contents are parked entirely at your risk.
Condition of
Property/Inventory:
Before you arrive your property will have been cleaned and the
inventory checked.
Discrepancies should be reported within 24 hours of arrival to
the Agents, the inventory will otherwise be deemed to be
correct.
Losses, damage or any cleaning necessary over and above normal
servicing, will be invoiced to you on departure.
By accepting our terms and conditions you authorise us to deduct
payment using the 'good housekeeping' bond.
Damage to Property:
The Tenant is liable for the full cost of any damage caused to
or within the property during the letting.
By accepting these terms and conditions you agree to us taking
payment for any damages from the 'good housekeeping' bond.
Any further payments above the 'good housekeeping bond' will be
paid by the Tenant if required.
The Tenancy:
The Tenancy confers upon the Tenants the right to occupy for a
holiday within the meaning of schedule 1, Paragraph 9 of the
Housing Act 1988.
The Tenants agree:
(a) To pay for any losses or damage to the property however
caused (reasonable wear and tear excepted). (b) To take good
care of the property and leave it in a clean and tidy condition
at the end of the tenancy.
(c) To permit the Owners and Agents reasonable access to the
property.
(d) Not to part with possession of the property or share it
except with members of the party as shown on the booking form.
In no circumstances may the number of people exceed the
stipulated description.
(e) Not to cause an annoyance or become a nuisance to occupants
of adjoining premises.
(f) Not to use the property for any commercial purposes.
In the event of breach of these terms and conditions the Tenants
may be required to leave the property during the period of the
booking.
Size & Party
Unless expressly agreed in advance by the Agents, no group
bookings (four or more adult party members) are accepted where
all party members are under 25 years of age.
Unless expressly agreed in advance by the Agents, no group
bookings are accepted where all members are of the same sex,
unless the group consists of members of the same family across a
number of generations.
The Owner and Agent reserve the right to refuse access to the
property without compensation where no agreement has been given
in advance.
The Tenants right to occupy the property may be forfeited
without compensation, or an additional charged levied if:
(a) more people or guests than specified on the Booking Form
and/or the number the Property holds, attempt to take up
occupation;
(b) Overnight guests are entertained without the Owner's express
permission;
(c) Any activity is undertaken which may cause unreasonable
damage, noise or disturbance.
Liability:
The Agents do not accept liability for any act, neglect or
default on the part of the Owner or any other person not within
their employ, nor for any accident, damage, loss injury, expense
or inconvenience whether to person or property, which the
Tenants or any one connected with the letting may incur.
If for any reason beyond the Owner's control the property is not
available on the date booked (owing to fire damage for example)
or the property is unsuitable for holiday letting, all rent and
charges paid in advance by the Tenants will be refunded in full,
but the Tenants shall have no further claim against the Owner or
Agent.
Disclaimer:
All properties are used at your own risk. Parents should ensure
that their children are supervised in such areas at all times.
Authority to Sign:
The person who signs the booking form certifies that he or she
is authorised to agree the Terms & Conditions on behalf of all
persons included on the booking form, including those
substituted or included at a later date. He or she agrees to
take responsibility for the party occupying the property.
Governing Law &
Jurisdiction:
The contract is deemed to have been made Heathlands Cottage
Street Lane, Scholar Green, Stoke-on-Trent ST7 3SN. The
validity, construction and performance of this Agreement shall
be governed by English Law. The Tenants submit to the exclusive
jurisdiction of the English Courts.
Complaints:
All complaints must be notified to the Owner or their designated
property manager immediately to ensure sufficient time is given
to investigate and/or take the necessary remedial action.
Compensation will not be offered where the Tenants have denied
the Agents or the Owners the opportunity to rectify matters
during holiday. |